• CaneID Self-Service Portal

    CaneID Self-Service Portal

    Managing Your CaneID is Easy!

    All faculty, staff, and students have access to CaneID Self-Service, where you are able to register for a CaneID, change your password, and add/update your security questions and answers. To get started, please visit the newly redesigned CaneID Self-Service page: caneid.miami.edu.

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  • CaneLink


    UM's Student Information System

    CaneLink serves as the gateway between the new PeopleSoft Campus Solutions system and the legacy myUM environment, allowing for seamless transition between both old and new systems. Simply login to CaneLink with your existing CaneID and password.

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  • Workday


    The University's HR and Payroll System

    Workday improves the delivery of HR services and allow us to streamline and automate processes and procedures using a next-generation platform that can support the University’s mission. Workday is designed to work the way we work today and creates a more nimble, process, and data driven organization.

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  • UMIT Service Desk

    UMIT Service Desk

    Help & Support

    When contacting the UMIT Service Desk, you will work with a technician that can perform tier 1 troubleshooting. This means that the technician will assess the problem to determine if it is something that can be resolved over the phone or email, or if it requires an in-person visit from a technician. Many issues can be resolved over the phone or via email since Service Desk technicians have access to remote control software to perform further troubleshooting on your computer.

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  • Student Technology Help Desk

    Student Technology Help Desk

    Free Student Computer Support

    Student Technology Help Desk (STHD) is a free computer support center for students. We provide a multitude of services including internet configuration, virus and spyware removal, system restorations, software installations and upgrades on laptops, desktops, and PDAs.

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  • Free Online Software Training

    Free Online Software Training

    Use Your CaneID to Access lynda.com

    UM faculty, staff, and students can access the lynda.com video library of premium quality courses on “how-to-use” the latest software and social media, as well as “how-to-build” their own creative and business skills for free. lynda.com provides engaging, first-to-market training for Illustrator, Photoshop, Access, Excel, PowerPoint, and hundreds of other technology topics taught by industry experts.

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  • UMIT News

    UMIT News

    September 2015

    Check out University of Miami's Information Technology (UMIT) newsletter for technology tips and tricks, project updates, and service information.

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  • UMIT Recognition Buttons

    UMIT Recognition Buttons

    Find Pick Up Locations...

    The goals of the UMIT Recognition Button program are to recognize employees who exhibit UMIT core values, and to create a culture where personal gratitude is expressed.

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