|Eligibility / Summer Access||New Student FAQ's|
|Hours of Operation||Student Health Quick Tips|
|Emergency / After Hours Care||Preferred Name|
|Health and Counseling Centers Fee||Patient's Rights & Responsibilities|
|Charges / Insurance Billing||Class Excuse Policy|
|No Cost Services||Contact Information|
|New Student Information|
Students who have paid the Health and Counseling Centers Fee or the Medical Student Coral Gables Health Fee are eligible to receive care at the Student Health Service and Counseling Center. You are NOT required to have the University sponsored health insurance plan in order to utilize the services of the Student Health Service. Many services are provided at no charge and charges for other services can be submitted for payment to most insurance companies.
The Health & Counseling Centers Fee is mandatory for undergraduate, graduate, and law students regardless of credit load and all students participating in an off-campus program who are enrolled in the University sponsored student insurance plan.
Employees may be charged the Health and Counseling Centers fee on their initial bill, however the charge will be removed from their bill soon after the last day to drop or add a class, if they remain eligible for tuition remission benefits. Dependents of UM employees are treated the same as all other students.
Summer students who have been charged the Health and Counseling Centers Fee can receive care at the Student Health Service. For some enrolled students, the fee is automatically charged, for others the fee must be added via CaneLink (go to Student Center, Finances section. Click on Account Inquiry > Electronic Payments/Purchases > Purchase Items) prior to scheduling an appointment or receiving care. Students are encouraged to add the fee prior to arriving for care and will not be able to make on-line or other appointments if the fee has not been added.
Continuing students (enrolled for the next Fall and the prior Spring semesters) may access services of the Student Health Service after paying the Health and Counseling Fee via CaneLink (go to Student Center, Finances section. Click on Account Inquiry > Electronic Payments/Purchases > Purchase Items) prior to scheduling an appointment or receiving care. Students are encouraged to add the fee prior to arriving for care and will not be able to make on-line or other appointments if the fee has not been added.
Graduating students (for one week after graduation) may receive care and self-pay or have their charges billed to their insurance, if accepted.
International students who are no longer enrolled at the University but remain in the United States completing Optional Practical Training are eligible to be insured under the student insurance policy if they originally purchased a plan that continues beyond the completion of their studies but are not eligible for care at the Student Health Service. To verify the termination date of your insurance plan please call (800) 436-7709 or log on to www.myuhc.com. Expenses incurred off-campus will be subject to deductibles, co-payments and co-insurance. Review the United Healthcare schedule of benefits for information on benefits, exclusions and limitations of coverage.
Summer / Thanksgiving / Winter / Spring Breaks:
Mondays, Tuesdays, Wednesdays, and Fridays - 8:30AM to 5:00PM Thursdays - 9:00AM to 5:00PM
On-line appointments are available at mystudenthealth.miami.edu, last appointment 4:15 PM, last walk-in 4:30 PM
University / Coral Gables Campus Holidays -Open Labor Day 11:00 AM to 4:00 PM, acute care only.
Closed all other University/ Coral Gables Campus holidays
After hours assistance available at 305-284-9100
Monday through Friday - 8:30AM to 5:00PM
For Sunday visits, appointments for students requiring urgent attention will become available starting Saturday mornings for visits on the following Sunday. For non-urgent issues, students can make an appointment or drop-in during regular hours. Some lab services will be available on Sunday, results may not be available until the following day. X-ray services will need to be scheduled for a later date or done elsewhere.
Fall 2015: Spring 2016:
If you have a sudden, severe illness or serious accident dial 911.
For illnesses or injuries requiring immediate attention, students are urged to go to an Emergency Room. The University of Miami Hospital is located at 1400 NW 12th Avenue, Miami, 305-325-5511. Doctor's Hospital is located across from Allen Hall, at 5000 University Drive, Coral Gables, 305-666-2111. South Miami Hospital is located at 6200 S.W. 73rd Street, South Miami, 305-661-4611. For sudden, severe illness or serious accident, students living on-campus should contact the Public Safety Department at extension 8-6666, or if appropriate dial "9-1-1". Students living off-campus should dial "9-1-1". You should know the benefits, exclusions and other requirements of your insurance plan and always carry a valid insurance ID card.
After hours assistance for urgent situations can be obtained by dialing our main number 305-284-9100. Students with UnitedHealthcare insurance may also contact the UnitedHealth NurseLine by calling (800) 436-7709 and selecting the Health Resources Option.
For less urgent conditions you may visit one of the local Urgent Care Centers.
No matter what problems you are dealing with, we want to help you find a reason to keep living. By calling 1-800-273-TALK (8255) you’ll be connected to a skilled, trained counselor at a crisis center in your area, anytime 24/7. For more info visit www.suicidepreventionlifeline.org
Health and Counseling Center Fee (provides access to care at the Student Health Service and the Counseling Center)
|Fall||Spring||Summer A||Summer B||Summer C (A&B)|
Continuing students who are not enrolled for the current semester and graduating seniors (who wish access for one additional week after graduation) may access services of the Student Health Service after paying the Health and Counseling Fee.
|Routine visits *||No cost|
|Rapid Strep test||No cost|
|Rapid Flu test||No cost|
|CBC (Blood count)||No cost|
|Monospot (Mono test)||No cost|
|Finger stick glucose||No cost|
|HIV testing||No cost|
|UA (Urine test)||No cost|
|Wet Mount (Vaginitis test)||No cost|
|Cryotherapy (Treatment of warts)||No cost|
|PPD read (Skin test for tuberculosis)||No cost|
|Flu Vaccine||No cost|
Preventive services are covered 100% (no cost for you) if your insurance is in-network, as required by the Affordable Care Act or Obama Care. To determine if your insurance is in-network for the University of Miami Student Health Service, contact the 800 number on your insurance card.
Screening and Counseling
HIV screening for everyone ages 15 to 65, and other ages at increased risk
Hepatitis B screening for those at high risk
Hepatitis C screening for adults at increased risk, and one time for everyone born 1945 – 1965
Syphilis screening for all adults at higher risk
Alcohol Misuse screening and counseling for all adults
Obesity screening and counseling for all adults
Sexually Transmitted Infection (STI) prevention counseling for adults at higher risk
Tobacco Use screening for all adults and cessation interventions for tobacco users
Immunizations (for adults, recommended ages, and recommended populations vary)
Hepatitis A (Hep A)
Hepatitis B (Hep B)
Herpes Zoster (Shingles)
Human Papillomavirus (HPV)
Influenza (Flu Shot)
Measles, Mumps, Rubella (MMR)
Tetanus, Diphtheria, Pertussis (Tdap)
Varicella (Chicken Pox)
|HPV-9 (Gardasil 9)||$165|
|PPD (Tb test)||$30|
|Hep B surface antibody||$20|
|CBC (send out)||$15|
|CMP (blood panel)||$20|
|UA (Urine test) send out||$10|
|Basic lab panel||$15|
|Free T4 (thyroid)||$15|
|Free T3 (thyroid)||$35|
|EBV (mono panel)||$85|
|Women’s Health with pap||$150|
|Women’s Health no pap||$65|
If a student is absent from class for health reasons, it is the student's responsibility to discuss this directly with the faculty member. The Student Health Service does not issue class excuses. Students may sign a written release of information form to allow professors to verify that the student was seen at the Student Health Service on a specific date, or during a designated period of time.
If a student is hospitalized, suffers from a prolonged illness or is recovering from a serious injury, the Student Health Service will communicate with the appropriate dean's office after obtaining permission from the student.
Welcome to the University of Miami! In order to prevent any problems with your registration or financial account, review the information below and complete all requested forms prior to the stated deadlines.
Immunization Forms must be received two weeks prior to the start of your first semester.
Deadlines to waive the insurance are July 25th for the Fall semester, January 25th for the Spring semester, April 25th for Summer I and June 25th for Summer II
New undergraduate students may not have access to mystudenthealth until one week after payment of their admissions deposit. .
1. Complete and submit an immunization compliance form .
All students are required to provide proof of immunization against measles, mumps and rubella; and tetanus, diphtheria and pertussis. All new students must also provide proof of immunization against hepatitis B and meningococcal meningitis or sign a waiver declining these immunizations. For students less than 18 years old, the meningitis/ hepatitis vaccine waivers must be signed by a parent or legal guardian. Students should also consider immunization against varicella (chicken pox).
All international students must also be screened for risk of tuberculosis by completing page two of the immunization form.
Nursing, physical therapy and medical (M.D) students are required to obtain additional immunizations and tuberculosis screening as described on the nursing and physical therapy immunization form and medical student immunization form.
Immunization information must be entered at mystudenthealth.miami.edu and the completed immunization form must be uploaded to mystudenthealth.miami.edu prior to arrival on campus. Failure to comply with these immunization requirements prior to the beginning of your first semester will interfere with registration and a $50.00 late processing fee will be charged for any form received after the start of the semester.
Immunization information may be provided to the State of Florida FLORIDA SHOTS immunization registry.
2. Review the information on health insurance and choose whether to waive or maintain the University sponsored insurance plan. Students with limited out of area coverage or otherwise inadequate coverage are urged to carefully review their options before waiving the University sponsored insurance plan.
Domestic students can waive the University sponsored insurance via CaneLink under Other Important Links Health Insurance Waiver and/or update. Alternatively, parents can sign up for delegate access to CaneLink and waive the insurance and perform other delegate CaneLink functions. Insurance waivers entered via CaneLink by 5:00 PM EST will be processed the next day. Those entered between 5:00 PM EST and 12:00 Midnight will take an additional day to process. Waivers must be renewed each Fall semester.
All students who waive the University sponsored insurance must also either scan and upload a copy of both sides of their insurance card at mystudenthealth.miami.edu (after saving on their computer) or upload a copy via their mobile device at mystudenthealth. Deadlines to waive the insurance are July 25th for the Fall semester, January 25th for the Spring semester, April 25th for Summer I and June 25th for Summer II.
3. If you are under 18, you and a parent/guardian need to fill out and submit the minor consent form.
4. Arrange for prescriptions to be transferred to the Student Health Service Pharmacy
5. Students with on-going chronic or serious medical conditions should contact the Student Health Service at email@example.com to arrange care and transfer records prior to arriving on campus
6. Review the Student Health Service website.
Although the University sponsored plan is specifically designed for UM students and provides enhanced services when care is provided at the Student Health, other policies may provide advantages for individual students. Please carefully review the insurance brochure with special attention to coverage, exclusions, limitations and pre-existing condition clauses and choose the alternative that best meets your individual needs. If you decide to waive the University sponsored plan, please do so before the established deadlines and remember to renew the waiver prior to each Fall semester.
Do I need to purchase the University sponsored health insurance to receive care at the Student Health Service?
No, you are not required to purchase the University sponsored insurance to be eligible for care.
Do I have to pay to be seen at the Student Health Service?
Students who have paid the Health and Counseling Centers Fee or the Medical Student Coral Gables Health Fee are eligible to receive care at the Student Health Service. You are not required to have the University sponsored health insurance plan in order to utilize the services of Student Health. Routine visits and many other services are provided at NO CHARGE to eligible students. Charges for other services can be submitted for payment to most insurance companies.
What types of services are provided at the Student Health Service?
The Student Health Center provides primary care clinical services and specialty services such as women's health, travel visits and allergy injections. Most primary care services and many routine lab tests are provided free of charge. Specialty care services, x-rays and other lab tests are offered at reasonable charges.
If I choose not to buy the University sponsored health insurance, will you bill my insurance plan?
Charges for other services can be submitted for payment to most insurance companies. For students insured by the insurance companies that we are unable to bill (out of state HMO's, international insurance plans, Medicaid, Medicare), charges are collected at the time of visit. For services not covered by insurance ( e.g travel visits), charges are also collected at the time of visit. Students covered by Cigna or Humana who want charges to be submitted to either of these insurance companies will need to designate us as their primary care provider. Front desk staff can assist with this process. If for any reason students do NOT want us to bill their insurance provider, we will accept direct payment at the time of service.
In many situations (and always for students with the University sponsored UnitedHealthcare plan) the amount collected from the insurance provider will be considered full payment. In other situations there may be a balance after the insurance claim has been processed.
A statement of charges can be viewed at mystudenthealth.miami.edu. Once charges have been submitted to your insurance company and the claim has been processed, you will receive an explanation of benefits (E.O.B.) from your insurance provider. If you have any remaining balance after your insurance claim has been processed, the remaining balance will be added to your student account.
Should I drop-in or make an appointment?
Students may choose to be seen on a drop in basis, however we encourage students to make an on-line appointment at mystudenthealth.miami.edu. Wait times vary, but most students are seen within 30 minutes. The wait may be longer during busy times, or if an emergency occurs. Peak times are mid-day and late afternoon, especially on Mondays and Fridays.
To minimize your wait:
Which provider will I see?
Students are triaged to the appropriate provider based on their presenting complaints or clinical condition. Any student can request any provider; waits may be longer if you request a specific provider. Students with frequent or chronic medical problems are encouraged to choose a specific provider for primary care, appointments are the best way to assure continuity of care.
Will I be charged for my visit?
There is no charge for most routine visits. There are charges for visits to specialty clinics such as women's health and travel medicine, for lab tests and for procedures such as EKG's, X-rays and allergy shots. These charges are covered by the University sponsored Insurance Plan, and will be billed directly to the insurance company and can also be billed to most other insurance companies.
For students insured by the insurance companies that we are unable to bill (out of state HMO's, international insurance plans, Medicaid, Medicare) any amounts due will be charged to your student account. For services not covered by insurance ( e.g travel visits) any amounts due will be charged to your student account. Students covered by Cigna or Humana who want charges to be submitted to either of these insurance companies will need to designate us as their primary care provider. Front desk staff can assist with this process. If for any reason students do NOT want us to bill their insurance provider, we will accept direct payment at the time of service.
In many situations (and always for students with the University sponsored UnitedHealthcare plan) the amount collected from the insurance provider will be considered full payment. In other situations there may be a balance after the insurance claim has been processed. Attempts will be made to collect remaining balances, but if they are unsuccessful, a registration hold will be placed until payment has been received.
A statement of charges can be viewed at mystudenthealth.miami.edu. Once charges have been submitted to your insurance company and the claim has been processed, you will receive an explanation of benefits (E.O.B.) from your insurance provider.If you have any remaining balance after your insurance claim has been processed, the remaining balance will be added to your student account.
Where is the Pharmacy?
The Pharmacy is located on the second floor, and can fill prescriptions written by any licensed provider. Costs for prescriptions are often lower than those at local drug stores. Most insurance plans are accepted. The pharmacy also sells vitamins, nutritional supplements, and non-prescription medications. Payment methods include cash, check, Cane card, MasterCard, and VISA.
Do I need to come to the Health Center for prescription refills or referrals?
After your initial visit, your provider may be able to refill your medication, or issue a referral without a visit to the Student Health Service. Please ask your pharmacy to submit an electronic refill request. You will be informed if a visit is required.
Students who prefer to be addressed by an alternative name or nickname can request for a preferred name to added to their medical record. Although the name supplied to us by the UM registration system will still appear on mystudenthealth, self-check-in and other written communications, the preferred name will appear on the staff and provider view of your medical record. To designate a preferred name, please email your request to firstname.lastname@example.org or request this change from Student Health Service staff at your next visit.
You have the right to:
You have the responsibility to:
Student Health Center Map it!
|Clinic / Immunization Fax||305-284-4098|